KC OPINION
[Snowflake] surgery and initial recovery:
In mid-September, Mr. K-San underwent lateral thigh surgery at our hospital. After a one-week hospital stay, he was discharged and checked into a nearby hotel. During his initial hospitalization, he followed his doctor's instructions for rehabilitation therapy with good results. However, within a month of his discharge from the hospital, his knee joint stiffened and would no longer straighten due to lack of specialized rehabilitation training and self-initiated exercises. During his regular weekly visits to the hospital to check on the progress of his extension, we repeatedly suggested that he come in for rehabilitation therapy at least once a week, but he refused these suggestions on the grounds that he would have to “go back to the hospital. He went to a hotel to exercise alone (according to what Mr. K's father later told us privately, San never actually did any rehab at the hotel).
Rebuttal: I was never told to do rehabilitation more than once, and I asked Shin, the office manager, twice during my prior trip to Kauce to tell me how many times, how much to expect to pay for rehabilitation, and how much to charge, but he brushed me off. Also, I was not prepared for the fact that I could not remove the external fixation if my knee was bent, which was only revealed in the contract when I was unable to escape just before the surgery. Also, KC refused to increase the dosage of painkillers because he could not do rehabilitation due to too much prolonged pain. Therefore, my father negotiated with KC to remove the external fixation even though his knee was bent, and KC agreed to do so once more.
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