looking through some novotel reviews, not completely sure this is the right one
https://www.tripadvisor.com/Hotel_Review-g189400-d206776-Reviews-Novotel_Athenes-Athens_Attica.htmlQuotes:
We always stay in Accor hotels and unfortunately Novotel Athens has been very disappointing. The pillows are so old and grose and it feels dirty. Very outdated inside and in need of renovation. Sheets have holes in them! And the restaurant food was taken straight from the freezer to the deep fryer and I even saw the ‘chef’ smoking in the kitchen while he was cooking! Arrive average as well. Such a shame as the view from level 7 bar is amazing. Surely Novotel can do better.
As a typical Novotel hotel, the property was extraordinary, staff polite and helpful, room spacious and clean with daily service, regardless of Corona pandemic, but do taking all precautions. The hotel is located 5' from Plaka by taxi (around 4 euros only). Highlight: amazing outdoor swimming pool on the rooftop with great views to the Acropolis. Highly recommended particularly at night.
Cons: the vicinity is a bit dangerous because of numerous immigrants in the whole neighbourhood, so avoid wandering around at night (alone or with valuables at easy sight and access).
Overall, great value for money straight in the city centre and with all great facilities that a Novotel offers.
On arrival taxi told us not to walk out alone as area was not good. Prostitution offering services during day on streets.
Some reception staff require retraining, very unhelpful with poor local knowledge. Rooms very tired and not cleaned properly. Smells stale and of dogs. Rooms very small. Carpets threadbare and dirty. Showers mouldy. Breakfast is worst we have ever had. Hot food was cold every day and tasteless.
Swimming pool only suitable for paddling as only 50cm deep fo middle. You can not swim in this. It is deceiving from the photo. View from top excellent.
Bar man very grumpy and does not like to serve people when you eventually find him. No local restaurants nearby.
This hotel ticked all the boxes for a base in Athens for 4 nights. The room was comfortable and clean with good facilities such as a safe, fridge and tv. The rooftop pool was a wonderful place to chill and take in the views of the acropolis with beer in hand. The staff were very friendly and helpful making checking in and out easy. The breakfast was continental in style with a decent range of food choices to accommodate everyone. My only advice would be not to walk from the hotel towards the acropolis direction as there are some rather unsavoury streets along the way that do not feel safe during the day, let alone at night. Luckily, Larissa metro stop is less than 10 minutes walk, in a much safer route, which links you up with wherever you wish to go.
The hotel is competitively price which is attractive but the walking around area is undesirable with some strange people in the area. The underground car park is a nightmare if you have a SUV or minivan. The pool is packed with small kids. Basically, you get what you pay for.
Awful! Air conditioning in the room not working and no assistance from staff. Even refused to bring ice to the room. Appalling lack of empathy.
Booked this hotel as an Accor Diamond member, Never again.
Nice view from the rooftop, pool small for the size of hotel.
Great hotel, OK city
Pros:
- Rooftop pool
- Staff (Eva front desk, Georgio+Maria+Petrus rooftop bar)
- Lovely, semi-modern rooms+hotel
- Delicious Nespresso in room
- 2 free large mineral waters in room
Cons:
- Far from city center, 10min walk through run down neighborhoods to nearest metro station (buses were on strike our first day)
- Rooms were a bit stinky with mildew smell when key not activated in room
- Very icky smell rising up from toilet
Breakfast was a nice buffet with a good selection. We also paid for dinner which was fine. You ordered off a menu for that which also had a an average selection (pasta, pizza, burger and Greek options). We even arrived late on our first night and they had prepared plates for us as we had missed the dinner service.
My only negative was I wished they’d explained the half board a bit more clearly when we arrived. The staff seemed just as confused as us about it and we were told different information by different people. We did figure it all out in the end though!
The rooftop pool is very nice! Recommend going to watch the sunset and seeing the acropolis lit at night. Only down side is we were told we couldn’t eat there being half board which kind of sucked. We just enjoyed it after dinner with drinks. It does get busy and there are limited pool seats so keep that in mind if you’re after a lounge by the pool.
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Yeah so from the quotes above, it seems like the pool is shallow/filled with kids. The area around it is sketchy (drugs, homeless people). Some room cleanliness issues seem hit or miss. But everyone seems to love the breakfast and the roof top view