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Author Topic: Why do doctors ask for credit card details for consultation fee?  (Read 754 times)

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limewalk

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Like seriously they don't even use payment gateways and want you to email them all your credit card details so they can charge you. Is this normal in the United States?
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Medium Drink Of Water

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Re: Why do doctors ask for credit card details for consultation fee?
« Reply #1 on: January 27, 2020, 04:41:33 PM »

No, and that is very unsafe.  Definitely don't do it.

Unfortunately, the medical business has very poor knowledge and practices in general when it comes to cybersecurity.  So actually, maybe it is normal. :o
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limewalk

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Re: Why do doctors ask for credit card details for consultation fee?
« Reply #2 on: January 27, 2020, 04:52:01 PM »

And to think most of these LL businesses maintain your sensitive LL information on computers and social media makes me a bit anxious
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FormerKidd

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Re: Why do doctors ask for credit card details for consultation fee?
« Reply #3 on: January 27, 2020, 05:30:22 PM »

Like seriously they don't even use payment gateways and want you to email them all your credit card details so they can charge you. Is this normal in the United States?
Email is not secure.  See if maybe you can do it by phone.  Not great, but much better.
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limewalk

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Re: Why do doctors ask for credit card details for consultation fee?
« Reply #4 on: January 27, 2020, 05:42:49 PM »

Yes phone might be safer.

But what do they do when they hear it by phone? Do they enter it in a computer?

Also I don't know how you can just take someone's credit card details and take money from it.
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Montreal172

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Re: Why do doctors ask for credit card details for consultation fee?
« Reply #5 on: January 27, 2020, 07:25:31 PM »

Many ways my friend.
Try to see if you can't send them a cheque or a wire transfer.
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Medium Drink Of Water

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Re: Why do doctors ask for credit card details for consultation fee?
« Reply #6 on: January 28, 2020, 12:22:34 AM »

Yes phone might be safer.

But what do they do when they hear it by phone? Do they enter it in a computer?

Also I don't know how you can just take someone's credit card details and take money from it.

They have dedicated machines that do nothing but handle credit card transactions.  Little more than a calculator with a dialup modem.  Usually there's a number pad on one of those that can accept manual inputs if the magnetic strip is malfunctioning.  It's a trusted device with only one purpose that's been in existence for decades.  Banks trust merchants who own those, especially those registered to medical providers, so usually you can charge big amounts in places far from home without setting off any red flags at the fraud department.
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readyprecisestryde

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Re: Why do doctors ask for credit card details for consultation fee?
« Reply #7 on: January 28, 2020, 05:34:06 AM »

I gave Angelique who does the scheduling at Paley Institute my credit info over the phone for initial consultation and EOS scan. There was 2 charges on my credit card statement (Paley Institute $750 and ST Marys MedicalWest Palm Beach FL $500). Nothing fraudulent happened to my credit card.

 I am planning to give Angelique my credit card number over the phone for the $10,000 deposit to secure the surgical date and will wire transfer the balance.
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limewalk

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Re: Why do doctors ask for credit card details for consultation fee?
« Reply #8 on: January 28, 2020, 08:37:18 AM »

@Medium Drink Of Water: Oh yes, I seen those :) Now phone doesn't seem that unsafe. I was worried they would write all my details down somewhere.
Still it's sad people haven't adapted to safer ways of taking credit card payments in 2020.

@readyprecisestryde Good to know! GOod luck with your surgery and please write a diary  :)
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readyprecisestryde

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Re: Why do doctors ask for credit card details for consultation fee?
« Reply #9 on: January 28, 2020, 08:51:01 AM »

Thank you limewalk. I am scared and excited. I will write a diary for everyone :)
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